"With 1.2, when you ran the Outlook client, you had two calendars — one in Microsoft CRM and one in Outlook. They didn’t talk to each other. With the new version, you have one calendar integrated between the two. When I schedule an appointment with one of my accounts, it will actually ask me if I want to record it in CRM. It’s cleaner." – Arne Huse

« With 1.2, when you ran the Outlook client, you had two calendars — one in Microsoft CRM and one in Outlook. They didn’t talk to each other. With the new version, you have one calendar integrated between the two. When I schedule an appointment with one of my accounts, it will actually ask me if I want to record it in CRM. It’s cleaner. » – Arne Huse